Here at Quality Gifts we work hard to ensure that you have an enjoyable shopping experience in any of our stores. We treat your security very seriously. All of our stores are certificated as secure by THAWTE Certification Services and your credit card information is transmitted securely over the Internet using SSL encryption. The stores have been verified secure by i-stores and in addition we are members of the Trust-On-Line customer assurance scheme and Shop Online with Confidence, which encourages and promotes best practice in on-line retailing.

As an alternative to shopping on-line, there are a number of other ways you can shop with us. We would be happy to take your order by phone on +44 (0)1764 656351. If you are calling from beyond Scotland or the UK, please be aware of any time differences! The office is open between the hours of 9.00am and 5.00pm local time (GMT). If you prefer to fax us your order you can do so on +44 (0)1764 656352.

If you prefer to send a cheque we will be happy to ship your order on receipt of your payment. Please make your cheque payable to Quality Gifts Limited. All cheques should be made in pounds sterling. If you are ordering by post it is as well to drop us an e-mail to let us know that your order is on the way. In this way we can expect your order and have the goods ready for immediate dispatch, which reduces delay.

In addition to the security of the credit card transaction itself, we know that when you shop online, you want to be assured that your name, address, and any other information that you give to us is kept safe and secure. Information is collected lawfully and in accordance with the Data Protection Act 1998. Information is collected solely for the process of fulfilling your order. In line with our commitment to customer service we collect and process your details in-house and we do not pass on your e-mail address, home address or any other details to any third party.